USPS® Coronavirus Updates

  • Mail Service Alerts and Updates
  • At-Home COVID-19 Tests
  • USPS® Coronavirus Updates: Expected Delivery Changes
  • USPS® Coronavirus Updates for Residential Customers
  • USPS® Coronavirus Updates for Business Customers
  • USPS® Statement on Coronavirus

Small Business Solutions

  • Mailing & Shipping Solutions Center
  • Shipping Products and Services
  • Pay, Print and Ship Online
  • Business Solutions with USPS® – The Basics
  • Additional Resources

Missing, Late or Damaged Mail & Packages

  • Informed Delivery® – The Basics
  • USPS Hold Mail® – The Basics
  • Delayed mail and packages?
  • How is Undeliverable and Misdelivered Mail Handled?
  • No mail delivery?
  • USPS Tracking® – The Basics
  • USPS® 2022 Service Standards Changes
  • Missing Mail – The Basics
  • Where is my package?

File a Claim

If an insured delivery doesn’t go as planned, it’s easy to file an insurance claim online.

File a Claim

Request a Refund

Had trouble with a product or service? Find out if you’re eligible for a refund.

Learn More

Contact Us

If you’re having trouble resolving a problem, there are several ways to get help.

Find Out How